sometime last week I posted about the need for great customer service in any company or organisation. I never knew how fast my comments will ring true. This week a major corporation in Kenya was faced with a blogger who had had enough of them. The blogger complained about the lack of customer service by [...]
If you love football as I do, you just cannot keep away from any tournament. The current one is the african cup of nations. For those who used to say that african football is boring, this has been one great tournament. It never ceases to amaze me to see how good african soccer players have [...]